Identified - The OS has confirmed they are having issues with their services and will update us when they can.
Users can still run auto-drafts and access Bing aerial imagery as an alternative to the OS basemaps as we continue to wait for a fix from OS.
Thank you for your patience as we work to resolve this issue.
Jun 05, 2026 - 12:29 BST
Update - We are continuing to investigate this issue.We are aware of an issue that OS has with their services. This means that during this time all OS basemaps and the location lookup will not be usable. Plans can still be auto-drafted and Bing aerial imagery is still available to use as an alternative whilst we look into having this issue resolved.
Further updates will be provided as we work to resolve the issue. If you have not already subscribed to receive updates by email, please consider doing so.
Thank you for your patience as we work to resolve this issue.
Jun 05, 2026 - 10:45 BST
Investigating - We are aware of an issue that OS has with their services. This means that during this time all OS basemaps and the location lookup will not be usable. Plans can still be auto-drafted and Bing aerial imagery is still available to use as an alternative whilst we look into having this issue resolved.
Further updates will be provided as we work to resolve the issue. If you have not already subscribed to receive updates by email, please consider doing so.
Thank you for your patience as we work to resolve this issue.
Jun 05, 2026 - 10:44 BST
1Streetworks Application
Operational
90 days ago
100.0
% uptime
Today
Auto-Draft Services
Operational
90 days ago
100.0
% uptime
Today
PDF Generator
Operational
90 days ago
100.0
% uptime
Today
Data Services
Operational
90 days ago
100.0
% uptime
Today
Third-Party Services
Partial Outage
90 days ago
99.96
% uptime
Today
Cloud Infrastructure
Operational
90 days ago
100.0
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
The Infrastructure Team will be performing critical maintenance on the 1Streetworks platform on the evening of Friday, 5th June from 18:00. The platform will be unavailable during this time, and the work is expected to take approximately two hours to complete. Posted on
Jun 04, 2026 - 10:23 BST
Resolved -
Thank you for your patience. We are pleased to report that the issue with the OS services for the basemaps and location lookup is now resolved.
If you require more information or continue to experience problems, please contact the 1Spatial 1Streetworks Support Team by emailing support@1spatial.com.
Jun 4, 12:09 BST
Monitoring -
The issue with the OS services looks like it has returned to normal operation. We will continue to monitor their services until we are confident the issue has been resolved.
Further updates will be provided as we work to resolve the issue.
Thank you for your patience as we work to resolve this issue.
Jun 4, 12:05 BST
Investigating -
We are aware of an issue that OS has with their services. This means that during this time all OS basemaps and the location lookup will not be usable. Plans can still be auto-drafted and Bing aerial imagery is still available to use as an alternative whilst we look into having this issue resolved.
Further updates will be provided as we work to resolve the issue. If you have not already subscribed to receive updates by email, please consider doing so.
Thank you for your patience as we work to resolve this issue.
Jun 4, 11:41 BST